Methods and Tools

Problem Solving Q7/M7 - These tools are like a Swiss Army knife for problem solving techniques.

Benefits of Problem Solving Q7/M7:

Certainly intuition, creativity, experience and "feel" are very good tools to use in problem-solving. The hit rate of successful solutions will be increased significantly by adding tested analytical methods or strategies to compress data and to achieve good decisions.

Our Range of Services:

We will train your staff in the seven tools of quality. You can decide whether the course is held in your local facility or in a perfectly equipped conference center (to keep the daily routines at bay). Alternatively, we can offer to establish the Seven Tools Problem Solving System in your company orassist you in establishing it. Our experts will explain the procedures and requirements to you and your staff in a step by step manner, defining all necessary activities and parameters. This way you and your staff will gain practical experience in problem solving and learn to select the appropriate tool for each situation.

Content:

The course will teach you to discover easily structured solutions for your daily problems and firefighting actions. It will also increase your success ratios drastically through the use of proven solution strategies.

- The structured problem solving process
- Flow Charts
- Data Acquisition
- Pareto Analysis
- Diagrams
- Frequency Distribution
- Stratification
- Cause and Effects Diagram (Ishikawa/ Fishbone)
- Scatter Plots
- Probability Chart
- Two Way Matrix
- Hierarchy Diagrams
- Time Charts
- Problem solving in all organizational areas
- Data collection
- Consolidation, analysis and presentation of your data and facts
- Prioritization of problems to be addressed
- Root cause analysis